Profile: BlueFire Admin

Avatar
Statistics
  • 142

I see that you're still on App version 9.7.1. Go ahead and update to 9.7.3, try to connect to the adapter and then send the event log again.

You might want to do this while the adapter is plugged into USB power and is next to your iPad. See the Getting Started document's Troubleshooting section for instructions on how to do this.

1 year ago

Did you try backing up your App data, then uninstalling the App. See the Getting Started document for how to backup your data.

You could also share your dash with yourself, then uninstall the App, re-install it, and import your dash.

If it still fails, then uninstall the App, and delete all App data, then re-install.

1 year ago

Try setting the App Setting 'Adapter Minimum Interval' to 300 or higher. The next App version (9.7.3) may also help.

1 year ago

See the Getting Started document's 'Side Loading' section for a possible fix to this issue.

https://bluefire-llc.com/store/getting-started-document

1 year ago

Been away for a while. Did not see your event log. Can you send it again and let me know when you've sent it and what email address you're using in the BlueFire App?

1 year ago

Yes, only Pressure Pro is supported because our Adapter only reads data from the J1939/J1708 data buses and Pressure Pro is the only TPMS vendor who supports those data buses.

1 year ago

If it's still occurring, send me the App’s event log (Settings/Send the Event Log) and I’ll take a look. Let me know when you have sent the event log too.

1 year ago

Works fine on my Windows 11 computer. Did you unzip the file and are you logged in as Administrator?

1 year ago

Send me the App’s event log (Settings/Send the Event Log) and I’ll take a look. Let me know when you have sent the event log too.

Also, try the suggestions in the Getting Started document's Troubleshooting section.

https://bluefire-llc.com/store/getting-started-document

You can also query these forums for help or for others with a similar configuration.

https://rvforums.com - Do a search for BlueFire to see all the posts.

https://www.irv2.com/forums/f103/vmspc-replacement-option-425748.html - You can search other IRV2 forums using BlueFire.

1 year ago

The 3.22 update did not get the firmware files from our FTP server so that's why it worked. My guess is that T-Mobile is blocking all FTP access since that can be a huge file download issue on their network. I can play around with it here since I'm also a T-Mobile customer.

1 year ago