Profile: BlueFire Admin

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The log did show some Bluetooth data errors but not that many. Maybe try unchecking the App Setting 'Monitor Faults' and see if that helps. If you're real dash shows a check engine light you really don't need to be constantly monitoring for faults. It does add overhead to the adapter and the App. And you can always add the Engine Status gauge to your dash and only when your dash is display will faults be monitored (again you're adding overhead).

1 year ago

Update the App to version 9.6.6 and see if that helps. If not then send me the App’s event log (Settings/Send the Event Log) and I’ll take a look. Let me know when you have sent the event log too.

1 year ago

This is a known bug and will be fixed in the next version (9.6.6) due out later this week.

1 year ago

If you can't install the driver from the Firmware Update instructions in the Getting Started document then you need to send your adapter in for update.

https://bluefire-llc.com/store/update-the-adapter-firmware

1 year ago

support@bluefire-llc.com

1 year ago

The email's to address should be populated with our Support email address so all you need to do is send the email from your email client.

1 year ago

There is no standard Windows driver. You have to follow the instructions in the Getting Started document's Firmware Update section exactly and to the letter.

https://bluefire-llc.com/store/getting-started-document

1 year ago

Try again as the 'Send the Event Log' attaches files you don't have access to. If your email client is started with the attached files it should populate the send to address.

1 year ago

See the Getting Started document's Firmware Update section.

https://bluefire-llc.com/store/getting-started-document

1 year ago

Send the App’s event log (Settings/Send the Event Log) and I’ll take a look. Post when you have sent the event log.

1 year ago