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Adapter Repair

Due to personal commitments there will be no Adapter Repairs shipped between June 16 and July 1.

Before sending in your Adapter for repair you should take a look at the Getting Started Document's Troubleshooting section to ensure that your Adapter needs repairing.

After troubleshooting your Adapter and the LEDs do not light up, then you need to send your Adapter in for repair.

There are two main reasons why an Adapter does not light up:

  1. Corrupted memory. For most adapters that stop working this is the main reason. This can occur when the adapter's power is dropped while it is writing data to it's memory (adapter LEDs solid red). This is easily resolved but needs to be done here.

  2. A blown component. This can occur if a power spike is introduced into the adapter's power stream. This can occur while doing battery maintenance with the adapter plugged into the diagnostic port. An alert warning is shown at App startup regarding this and in the Getting Started document. While this is not covered under the adapter's warranty, all attempts will be made to repair the adapter.

See the Getting Started Document's Power and Battery Warning sections for more information on protecting your adapter.

Note, you need to order the repair below and then send us your Adapter along with a copy of the repair order to the address below and we will notify you the status of your Adapter and/or ship the Adapter back to you according to your order shipping.

If you need a Power or Processor Board replacement we will let you know and you can order it separately.

BlueFire LLC
20250 276th Ave SE
Unit 264
Hobart, WA, 98025-5012

Repair the Adapter

Due to personal commitments there will be no Adapter Repairs shipped between June 16 and July 1.

Before sending in your Adapter for repair you should take a look at the Getting Started Document's Troubleshooting section to ensure that your Adapter needs repairing.


After troubleshooting your Adapter and the LEDs do not light up, then you need to send your Adapter in for repair. When repaired your Adapter will have the latest firmware and hardware upgrade.


Note, you must send us your Adapter along with a copy of the repair order to the address below and we will notify you the status of your Adapter and/or ship the Adapter back to you according to your order shipping.


BlueFire LLC

20250 276th Ave SE

Unit 264

Hobart, WA 98025-5012

$20.00

Adapter Power Board

Replace the Adapter's power board and Deutsch connector if during the repair process it is determined that the power board was damaged due to external events such as a power spike.

Note, if this is necessary you will be notified during the repair process to purchase this repair.
$75.00

Adapter Processor Board

Replace the Adapter's processor board if during the repair process it is determined that the processor board was damaged due to external events such as a power spike.

Note, if this is necessary you will be notified during the repair process to purchase this repair.
$95.00

Swap Processor Boards

Replace a working Bluetooth 2.1 processor board with a Bluetooth Low Energy (BLE) board.

Note, you must have already sent in your Adapter for repair and would like to swap the processor board rather than have it repaired. You will be notified during the repair process if this is an option.
$30.00