Profile: BlueFire Admin

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That feature will be available in App version 9.7.0 scheduled for this weekend.

1 year ago

4.1 Adapter Updates
    •  New Bluetooth firmware.
    •  Stronger signal strength.
    •  Faster connection, re-connection and data retrieval times.
    •  Only compatible with BLE Adapters and App version 9.6.8+.
    •  Removed the Adapter Heartbeat. A disconnected App is now detected using Bluetooth rather than the heartbeat.
    •  Removed the App heartbeat to the Adapter. A disconnected Adapter is now detected using Bluetooth rather than the heartbeat.
    •  Two hardware versions:
        •  A manufactured version that performs a hardware Bluetooth factory reset (4.1).
        •  A 3.1 converted version that performs a software Bluetooth factory reset (4.1-C).

Note - Updating a 3.1 Adapter requires the Adapter to be sent in with a Firmware Update order due to the need for special hardware. It cannot be updated with the Firmware Update Program.

1 year ago

It's on the enhancements list but no firm date yet.

1 year ago

@Ronn Axx - Send me the App’s event log (Settings/Send the Event Log) so I can take a look. Let me know when you have sent the event log.

1 year ago

From the App Settings page scroll down to 'Send the Event Log'.

1 year ago

Send me the App’s event log (Settings/Send the Event Log) and let me take a look. Let me know when you have sent the event log too.

1 year ago

If you're still having problems connecting with Firmware 3.22.5 or lower, you need to update to 3.22.6 using Firmware Update program 7.0.1 (or by sending the adapter in for the update).

1 year ago

Do you have a firewall or other security Apps that may be blocking the access? If so, try turning them off before running the Firmware Update program.

1 year ago

Try the latest App version (9.6.9) and Firmware (3.22.6).

Note that the latest Firmware Update program is version 7.0.1 and it installs Firmware 3.22.6. With Firmware Update program 7.0.0+ you no longer need to install the program to get the latest firmware as the firmware files are now downloaded by the update program.

1 year ago

I have added this to the bug list for the next version. Thanks for pointing it out.

1 year ago