I was finally able to test with the new version of the software. Unfortunately, I have a new issue in that it will not connect and transfer data. What do you need from me to troubleshoot this new issue?
Steve, Did you also update the adapter firmware? Did you uncheck the connect to last adapter box? Once the software connects to the adapter you can then re-check the connect to last adapter box.
My firmware is at 3.17.0 but I see newer versions are available. I have never initiated a firmware update, but it appears updates have been applied since I purchased the adapter 3-4 years ago. Is there something I should do to update the adapter firmware on a regular basis?
Well, we don't really like to update the firmware all that often. With 3.23.0 being new, there may be a 3.23.1 but that should be it for quite a while.
When there is an App or Firmware update, our server is updated and provided you are connected to the Internet, the App will notify you of the update. Plue the About page will always show you the current App and Firmware version.