Profile: Stevan Davis

Gary,
Start the app and then go to ABOUT (from the home page).  That will tell you what version APP and FIRMWARE you are running. From this forum you can see that the most current APP version is 9.7 and the latest version Firmware is 3.23.
Generally speaking, you'd like to have the latest of both.
As for sending your dongle in .. it took about 2 weeks from the time I sent mine in until it came back in the mailbox.  That WAS a couple of years ago, but I suspect that a reasonable guess for you .. assuming you are in the USofA.
Steve

I have done several past updates on my Win7 desktop, but no go on this new version.  It immediately failed with a 'This program won't run on this computer' message (or similar).  So.. I had to go find another .. fortunately I have a new Win11/Home laptop and was able to connect to the dongle with it and then click on the firmware update link and all proceeded as expected after that.  I would presume that Win10 would also work.