Friday, April 26, 2024 12:42:24 PM

Pretty frustrated… Admin Please HELP.

11 months ago
#261451 Quote
I sent you my adapter last week for a firmware update and your email mentioned something else they were going to do to it as well. Sorry not at my email.

Anyway, I’ve been sitting here in the coach for over an hour plugging it in and watching it blink blue for far too long. I attempted to do the factory reset, which I’m not sure why I would have to after just receiving it from you guys, but I thought I’d try it anyway, so I unplugged it, waited till it was blinking red, not solid red. Blinking red, then unplugged it, plugged it back in and waited for blinking red unplugged it plugged it back in, etc. etc.

Can somebody please tell me what I’m missing in here? My adapter worked perfectly fine with my same Apple iPad except for giving me a notice that it needed a firmware update. and now using the same iPad same software, nothings changed other than you updated my adapter and send it back
and for the life of me I can’t get this thing to work.

We’re leaving on a trip in two days and I need this to work please.

Thank you.
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11 months ago
#261452 Quote
I just re read the posted message you sent under “Problem Cerb family driver” three posts down from this one.. so I guess it got a 4.1 hardware upgrade.

It just flashes blue, won’t connect with the software on the IPad.. wouldn’t think I would have to re-register it, but you shipped it back with just the adapter no paperwork or instructions included so I’m really at a loss here. Period

Appreciate your help.
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11 months ago
#261453 Quote
The Firmware Update changes the App Setting 'Last Connected Adapter' option so you need to uncheck that setting, connect to the adapter and then re-check the setting.
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11 months ago
#261454 Quote
BlueFire Admin wrote:
The Firmware Update changes the App Setting 'Last Connected Adapter' option so you need to uncheck that setting, connect to the adapter and then re-check the setting.


Thanks Mark,

That worked. Also, what does the 4.1 hardware upgrade do? Just curious.
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11 months ago
#261455 Quote
I just found the 4.1 hardware info so ignore that last post.

Thanks again Mark.
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11 months ago
#261456 Quote
See here - https://bluefire-llc.com/store/boards/forum/13/firmware-updates
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