Profile: Ken Wyatt

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not a new topic but had to do this to get it to post. I have a issue with signal strength. have tried 2 different devices and same results. A older Ipad and a new computer. to get anything above Poor to Fair jumping back and forth you have to literally lay the device on the adaptor. Anything over about 5 inches away and it goes to Poor again. It was suggested to send the adaptor back for a firmware update. I did and no change. I also tried to put a signal booster in the coach but its looking for a router to link to. Do not have a router in the coach. I also put a USB bluetooth adaptor on the computer that is suppose to improve the reception but that didn't help either. If anyone can tell me what I am doing wrong or steer me to a product that will help that's not hundreds of dollars that would be great. Thanks

9 months ago

Have poor signal strength on 2 different devices. My original ipad and a windows 11 computer.
my adaptor is located in front of the driver at the top of the dash under a removable panel. Both devisees will connect when about 6 to 8 inches away but to get anything above a poor to fair reading that is bouncing between the two I have to virtually lay the device on top of the adaptor with the panel removed. Then I get good to excellent. is this normal or can I correct it somehow.

Thanks

10 months ago