Products tagged with '6 Pin'

Update the Adapter Firmware

Note, this update now includes the 4.1 hardware upgrade for 3.1 BLE adapters. This upgrade has significant improvements over the 3.1 version but you need to send your Adapter in to get the initial upgrade. Once your Adapter is upgraded, you can use the Firmware Update program for future updates.


Note, you only need to order the update if you're sending your Adapter to us for updating the firmware. Along with sending us your Adapter you also need to include a copy of this update order.


Very Important Note, the 4.1 hardware upgrade changes the App Setting 'Connect to Last Adapter' so if you are using this option, after you receive your updated Adapter, you need to uncheck that setting, connect to the Adapter and then re-check the setting.


Send your Adapter (and a copy of this order) to the address below and we will update the firmware and ship the Adapter back to you according to your order shipping.


BlueFire LLC

20250 276th Ave SE

Unit 264

Hobart, WA 98025-5012

$10.00

Repair the Adapter

Before sending in your Adapter for repair you should take a look at the Getting Started Document's Troubleshooting section to ensure that your Adapter needs repairing.


After troubleshooting your Adapter and the LEDs do not light up, then you need to send your Adapter in for repair.


Note, you must send us your Adapter along with a copy of the repair order to the address below and we will notify you the status of your Adapter and/or ship the Adapter back to you according to your order shipping.


BlueFire LLC

20250 276th Ave SE

Unit 264

Hobart, WA 98025-5012

$20.00

Adapter Processor Board

Replace the Adapter's processor board if during the repair process it is determined that the processor board was damaged due to external events such as a power spike.

Note, if this is necessary you will be notified during the repair process to purchase this repair.
$95.00

Adapter Power Board

Replace the Adapter's power board and Deutsch connector if during the repair process it is determined that the power board was damaged due to external events such as a power spike.

Note, if this is necessary you will be notified during the repair process to purchase this repair.
$75.00