Profile: Lorne Shantz
- 18
- Tuesday, May 7, 2024 10:57 AM
I have given exact messages, including packet trace data.
I swore I saw somewhere how to send it in, but now I can't find it. Can you point me to the mailing instructions?
It says BlueFire Firmware Update 12.6.0.
With the adapter attached, it detects that it is 3.2.3.
Maybe I should just send it in. I've wasted quite a bit of time. I use Linux and Mac, so fit is a ROYAL PITA at the moment. How long is the turn time?
You have not given me the IP to narrow it down to know if this is your IP address. (feel free to send it privately), but assuming I have the right IP address, Since this is NOT FTP... I doubt this is your IP. The app never sends a single FTP packet out over the wire. I've tried it Several different ways, bypassing firewalls and connecting directly to COX communications modem, and directly through Starlink. ALL firewall blocking is shut off on the Windows 10 box. Please give me the IP so I can filter on that. Then we can see if ANY packet even goes out.
Here is a rejection that is HTTP and says forbidden.
0000 60 03 08 8f 9b f6 00 e0 67 1b 70 6d 08 00 45 00 `.......g.pm..E.
0010 01 99 6d b3 00 00 f9 06 8a d0 cf cf d2 e5 c0 a8 ..m.............
0020 64 7d 00 50 c8 e4 9e e1 11 5d 80 b9 de a8 50 18 d}.P.....]....P.
0030 00 0e db c5 00 00 48 54 54 50 2f 31 2e 31 20 34 ......HTTP/1.1 4
0040 30 33 20 46 6f 72 62 69 64 64 65 6e 0d 0a 53 65 03 Forbidden..Se
0050 72 76 65 72 3a 20 6f 70 65 6e 72 65 73 74 79 0d rver: openresty.
0060 0a 44 61 74 65 3a 20 54 75 65 2c 20 31 38 20 41 .Date: Tue, 18 A
0070 75 67 20 32 30 32 36 20 32 30 3a 35 35 3a 30 34 ug 2026 20:55:04
0080 20 47 4d 54 0d 0a 43 6f 6e 74 65 6e 74 2d 54 79 GMT..Content-Ty
0090 70 65 3a 20 74 65 78 74 2f 68 74 6d 6c 3b 20 63 pe: text/html; c
00a0 68 61 72 73 65 74 3d 75 74 66 2d 38 0d 0a 43 6f harset=utf-8..Co
00b0 6e 74 65 6e 74 2d 4c 65 6e 67 74 68 3a 20 31 35 ntent-Length: 15
00c0 30 0d 0a 43 6f 6e 6e 65 63 74 69 6f 6e 3a 20 6b 0..Connection: k
00d0 65 65 70 2d 61 6c 69 76 65 0d 0a 56 61 72 79 3a eep-alive..Vary:
00e0 20 41 63 63 65 70 74 2d 45 6e 63 6f 64 69 6e 67 Accept-Encoding
00f0 0d 0a 58 2d 46 72 61 6d 65 2d 4f 70 74 69 6f 6e ..X-Frame-Option
0100 73 3a 20 73 61 6d 65 6f 72 69 67 69 6e 0d 0a 0d s: sameorigin...
0110 0a 3c 68 74 6d 6c 3e 0d 0a 3c 68 65 61 64 3e 3c .<html>..<head><
0120 74 69 74 6c 65 3e 34 30 33 20 46 6f 72 62 69 64 title>403 Forbid
0130 64 65 6e 3c 2f 74 69 74 6c 65 3e 3c 2f 68 65 61 den</title></hea
0140 64 3e 0d 0a 3c 62 6f 64 79 3e 0d 0a 3c 63 65 6e d>..<body>..<cen
0150 74 65 72 3e 3c 68 31 3e 34 30 33 20 46 6f 72 62 ter><h1>403 Forb
0160 69 64 64 65 6e 3c 2f 68 31 3e 3c 2f 63 65 6e 74 idden</h1></cent
0170 65 72 3e 0d 0a 3c 68 72 3e 3c 63 65 6e 74 65 72 er>..<hr><center
0180 3e 6f 70 65 6e 72 65 73 74 79 3c 2f 63 65 6e 74 >openresty</cent
0190 65 72 3e 0d 0a 3c 2f 62 6f 64 79 3e 0d 0a 3c 2f er>..</body>..</
01a0 68 74 6d 6c 3e 0d 0a html>..
I did a packet trace, and there is NO FTP protocol being sent or received. I can filter it down closer if you give me an IP address where it is going and send you the trace file. It looks like it could be 104.18.21.213, but that is TCP port 80.
Attempting to update the hardware firmware.
Firmware is currently 3.23.0 11/26/2022
Hard ware is 4.1 2/25/2023
I have downloaded the MSI that loads up. I am attached via microusb directly to the device. When the program opens up it detects firmware 3.23; firmware adapter.
Then it claims it has no internet connection. I DO have internet connection and all seems fine. I turned off Windows 10 firewall in case that is causing a clash. Still no go. Is your server down? I don't know the ip address to check. thanks in advance
I am still waiting for an answer on this. Have you fixed the email error in the app, so I can send a log? Did you review the log I sent manually? ?
It appears that my last response was deleted. As I mentioned in the last one that is now gone, the internal app has a misspelling in the email address, so when the application sends the data, you will not get it. It would be nice to move forward on this. I originally sent logs to you. Your response was to update the app. I did and nothing changed. The same errors are in the old log. Please respond. If you have fixed the misspelling, in a new version, I can sent it again, assuming you no longer have those logs.
I can’t seem to figure out how to attach a photo. The error log sent to you bounced. It bounced on your end. Sent to support@bluefire-llv.com.
Before you say it should be LLC, remember this was generated from within your application.
I would still like to hear if you are doing anything on it. I have so many bugs that need addressing and want to solve one at a time.
Hmm... So I do not see how the Bluefire app sends the email. It just says sending. Apparently it just uses a default setting that Apples has for the email? I went to the email app and it does not show anything sent to you since July, even though it says sending. Is there a manual way to capture the data and then send to you via a web based email, like gmail? That email address is learjet01@icloud.com. I have not used that address for some time though.
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