Profile: BlueFire Admin
Starting Monday 11/28, all adapters will be sent out or updated with the 4.1 hardware upgrade and the latest firmware (3.23.0). If you have a 3.1 adapter you still need to send it in the get the initial 4.1 upgrade.
That feature will be available in App version 9.7.0 scheduled for this weekend.
4.1 Adapter Updates
• New Bluetooth firmware.
• Stronger signal strength.
• Faster connection, re-connection and data retrieval times.
• Only compatible with BLE Adapters and App version 9.6.8+.
• Removed the Adapter Heartbeat. A disconnected App is now detected using Bluetooth rather than the heartbeat.
• Removed the App heartbeat to the Adapter. A disconnected Adapter is now detected using Bluetooth rather than the heartbeat.
• Two hardware versions:
• A manufactured version that performs a hardware Bluetooth factory reset (4.1).
• A 3.1 converted version that performs a software Bluetooth factory reset (4.1-C).
Note - Updating a 3.1 Adapter requires the Adapter to be sent in with a Firmware Update order due to the need for special hardware. It cannot be updated with the Firmware Update Program.
@Ronn Axx - Send me the App’s event log (Settings/Send the Event Log) so I can take a look. Let me know when you have sent the event log.
From the App Settings page scroll down to 'Send the Event Log'.
Send me the App’s event log (Settings/Send the Event Log) and let me take a look. Let me know when you have sent the event log too.
If you're still having problems connecting with Firmware 3.22.5 or lower, you need to update to 3.22.6 using Firmware Update program 7.0.1 (or by sending the adapter in for the update).
Do you have a firewall or other security Apps that may be blocking the access? If so, try turning them off before running the Firmware Update program.
Try the latest App version (9.6.9) and Firmware (3.22.6).
Note that the latest Firmware Update program is version 7.0.1 and it installs Firmware 3.22.6. With Firmware Update program 7.0.0+ you no longer need to install the program to get the latest firmware as the firmware files are now downloaded by the update program.