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jonh  
#1 Posted : Sunday, March 13, 2022 11:29:50 PM(UTC)
jonh

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Joined: 3/4/2021(UTC)
Posts: 21

Upgraded my iPad to 9.4.3 and I'm having problems that I have not seen in earlier (referring to last year) versions. I am also using most recent firmware update.

About every 2-3 minutes the adapter disconnects and reconnects (I have the settings set to try again).
There is a very long delay between the app splash screen showing and the menu showing. Once connected, there is a long delay between pressing 'dash' and the dashboard appearing. By long delay I mean several minutes.
I tried rebooting since that seemed a logical troubleshooting trick.

The dashboard fuel info is missing (I have not researched this issue yet and mention it only because I'm reporting the above issues).

The last good version that I tried (I don't know the ver number) was in Sep 2021, I don't recall the version # but it was whatever the latest ver was in late Sept.
I have updated my app as each new version came out but today (mid-March 2022) is the first day I've used the app since Sept so I cannot say if my problem is the current version or if it started in earlier v9.4.x versions.


jonh  
#2 Posted : Thursday, March 17, 2022 1:00:02 AM(UTC)
jonh

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Posts: 21

Regarding my post #1, adapter disconnect/reconnect every few minutes, I just sent you my event log. The problems I reported in post #1 w/ v9.4.3 were on 13 March.

Red Toad  
#3 Posted : Sunday, March 20, 2022 12:23:12 AM(UTC)
Red Toad

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Man
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In February I updated my adapter firmware, and got the latest version of the App for use in my iPad tablet.
I get a similar disconnect/reconnect, though mine may be more like every 10 minutes. I get a red status bar on disconnect, with a chime, then after 10 to 15 seconds a green bar and another chime as it reconnects. This is better than the freeze-ups I used to get on an older iPad (older App version, older firmware, so too many variables to analyze). With the freezes, I had to manually select the home screen, then the dash display, and we would be good for 10 to 20 minutes.
Jhmohr  
#4 Posted : Tuesday, March 29, 2022 10:56:39 AM(UTC)
Jhmohr

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Joined: 4/14/2021(UTC)
Posts: 7
United States
Location: Iowa

I’m having the same issue with disconnecting quite often. I’m using an older iPad air2 with the latest app release and adapter was recently updated the the latest firmware.
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