Mark, Is 3.21 available in the store. I only see 3.20. Still working on my connection loss issue (approx. every 20-35 minutes) and not being able to reconnect without rebooting software program. Hoping this update along with 9.2.0 will help.
Thanks, Chris Herman

Mark, my current firmware is 3.19.1 for Trucks. My info page shows update 3.20.0 is available. Where do I find it. I only see 3.21 which you state doesn’t work with Trucks …. Motorhome only? Can I use a Win7 laptop to update like before?

FWIW - I have just downloaded the 3.21.0 firmware update and installed it in my Black/1939/Android w/rectangular chip (2006 Phaeton - with 2005 Cat C7). Have not yet connected it to the tablet nor installed it back in the RV, but so far, it looks like everything went as it should have. I have already updated my tablet app to the latest .. 9.2.3 version. HOPE it all works better on my next trip. BTW... Windows 7/64 bit. Driver install went OK as did the update.

Steve

Edited by user Saturday, January 8, 2022 6:07:01 PM(UTC)  | Reason: Not specified

The firmware update is FREE. Installing it is FREE.. *IF* you can do it yourself. If you can't/don't know how/can't understand the instructions/etc and still want it updated, THEN the fee for doing it is $10.. PLUS shipping there and back (not positive about the return shipping .. MIGHT be included in the $10).

The update instructions ARE NOT EASILY UNDERSTOOD. If you are NOT 'GEEKY', you are likely better off to just send it in. However, I've had mine almost a year now and have gone through at least 4 firmware updates.. so it does get a bit pricey if you cannot do it yourself.

If you made it to the store.. you're in the right place - but you really have to READ THE INSTRUCTIONS. Not that they are THAT GREAT, but it does give you the complete process. You have to download the zip file... you have to have a WINDOWS computer - either Win7, 8, or 10 and you NEED to have a decent understanding of what it takes to go into Windows device manager and update the drivers for a DEVICE (like the BF Adapter). If you don't have a CLUE about how to do that, then again... best to pack it up and send it in with your $10 :-).

Steve

Go to
https://bluefire-llc.com/store/adapter-firmware

The link is in listing item #7.

The part of "Instructions will be shown after unzipping and opening the program." is where it's likely to get confusing. The instructions ON THE SCREEN are cryptic and apply DIFFERENTLY to the various OS's in play. You'll see different things on Win7, 8, and 10.. but the instructions really only fit ONE of them. (not sure WHICH of them they fit, but it's NOT MINE :-) ).

It took me some head scratching and 3 or 4 tries to get it right, but it did finally work. The process for installing the driver is WAY different than for installing any other windows driver that I've ever encountered... and it CHANGES (the process is the same, but the DRIVER is different) with each upgrade of the firmware. You HAVE to follow the 'guidance' (I won't say exactly INSTRUCTIONS) to get it all to work.

Good luck,
Steve

The download is an MSI file. You have to UNZIP the file to get to the msi file and save it somewhere. Then right click on the file and click INSTALL. That should install a file structure on your computer (defaults to a bluefire directory) and gives you the location. IIRC, the msi install puts the file in the Program Files (x86) directory .. but that's on Win7).
Then you dblclick on the Bluefire Firmware Update.exe file and it will open a page of instructions. READ THOSE INSTRUCTIONS - especially Item 4. You HAVE TO install the new driver before anything will work (the DRIVER INSTALL BUTTON is down at the BOTTOM of the page ... no where close to the instructions that mention it.

Hopefully, it will go nicely from there.
Steve

Is it possible to perform this update from a Windows 11 machine? The instructions say Windows 10 (Version "20H2" OS Build "19042" or later) and I'm running Windows 11 Version "21H2" OS Build "22000.434", which meets the requirement of being later than the version in the instructions. The reason I ask is when I prepare to install the driver I do not see a "Cerb-Family" under "Other Devices" in the Device Manager menu. Could the device be called something else, and/or located elsewhere in the Device Manager?

Update worked perfectly once i realized the "firmware" update file itself was included with the Update Program and not a separate download that I couldn't find --- :)

Thanks Mark for the reply....

How can I tell ?

Can I tell from looking at the pcb (the only thing with any identifying marks)??

Thanks again