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App just stops working - Buttons go faded and app does nothing
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Jeffhamil  
#1 Posted : Thursday, August 18, 2022 1:55:20 PM(UTC)
Jeffhamil

Rank: Newbie

Groups: Registered
Joined: 8/18/2022(UTC)
Posts: 1
United States
Location: Florida
I am using a Samsung tablet with Android 11 software. When I open the bluefire app it will work once but if I try to hit the close button it Grays out and nothing happens. I have uninstalled and reinstalled the app several times every time getting the same result. If I open the app and just use the clothes button it will work. If I open the app and use the open dash button it will work and then if I try to use the close button the app quits working.
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Mark  
#2 Posted : Sunday, August 21, 2022 12:24:18 PM(UTC)
Mark

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The most current App version (9.5.8) should fix this. If not, let me know.
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jeffhami  
#3 Posted : Sunday, August 21, 2022 6:06:47 PM(UTC)
jeffhami

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Location: Tallahassee, FL

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I am using the latest version. This problem started after the last update
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Mark  
#4 Posted : Monday, August 22, 2022 12:28:37 PM(UTC)
Mark

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Are you referring to the Close button on the Home page or the Close button on your custom dash?
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