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erald1956  
#1 Posted : Monday, November 15, 2021 5:31:42 PM(UTC)
erald1956

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Joined: 11/15/2021(UTC)
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United States
updated to version 9.2.2 still on firmware 3.2.0
Lost fuel gauge which came back when I filled up.
Lost selected gear.
Also loosing connection during my last 4 hour drive several times. To get it back I have to go to the home screen and it reconnects again.
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Mark  
#2 Posted : Tuesday, November 16, 2021 12:18:57 PM(UTC)
Mark

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Send me the App's event log (Settings/Send the Event Log). Also, make sure you have clear air between the adapter and your iPad and that there is nothing going on in the background of your iPad that would cause a disruption or delay in retrieving data as the App and adapter needs to swap a heartbeat every second and they will timeout if no heartbeat is detected in 5 seconds.
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erald1956  
#3 Posted : Tuesday, November 16, 2021 4:00:13 PM(UTC)
erald1956

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Hi Mark,

Have send the event log.

There was nothing between the adapter and iPad and nothing running on the iPad. This problem was introduced with this new release since I never had any connection problems before. So something changed.

Erald
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erald1956  
#4 Posted : Tuesday, December 14, 2021 5:33:18 PM(UTC)
erald1956

Rank: Newbie

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Joined: 11/15/2021(UTC)
Posts: 4
United States
The connection was now stable on my last trip. Do not understand why it was now better. Anyway. The only thing remaining is that I still do not have the selected gear on my screen it still says NA
I did send a new even log from my last trip

Will try to update the firmware as it give me the message to do so.

Erald
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mmulvenna  
#5 Posted : Tuesday, January 4, 2022 11:17:14 AM(UTC)
mmulvenna

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Having trouble finding the data transfer cable to fit the 6 pin adapter. Can someone suggest where I can purchase it? And perhaps a model number?

Thanks in advance.
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Mark  
#6 Posted : Tuesday, January 4, 2022 8:42:44 PM(UTC)
Mark

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Originally Posted by: mmulvenna Go to Quoted Post
Having trouble finding the data transfer cable to fit the 6 pin adapter. Can someone suggest where I can purchase it? And perhaps a model number?

Thanks in advance.


Mike, not sure what you're asking for? Send me an email.
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