We ship using USPS, UPS and FedEx. Adapters are shipped at least the next day but usually the same day. All adapters are shipped within a plastic twist container similar to what is used for tools like drill bits.
If you're in the Seattle area, contact us and we can usually coordinate with you to bring you the adapter.
We can ship to most countries. Contact us if this is not available.
We offer a 30 day money back guarantee provided that the adapter and container are not damaged. Contact us if the 30 days have expired and we can discuss the return. We're pretty easy going on allowing returns.
If the adapter is faulty, contact us for either a refund or a replacement. Replacement return shipping will be on us. We will ship the replacement adapter as soon as we receive shipping confirmation of the faulty adapter.
For a normal return, contact us and let us know the reason for the return. In some cases we may be able to solve your problem with the adapter. We are very interested in knowing why the adapter does not perform to your expectations so that we may make it better in the future. Normal return shipping is on you and we will credit the original form of payment.