Adapter Repair

Repair your Adapter (if possible). There are three reasons for a faulty adapter.

  1. Corrupted memory. For most adapters that stop working this is the main reason. This can occur when the adapter's power is dropped while it is writing data to it's memory (adapter LEDs solid red). This is easily resolved but needs to be done here.

  2. A blown capacitor. This can occur if a power spike is introduced into the adapter's power stream. This can occur while doing battery maintenance with the adapter plugged into the diagnostic port. An alert warning is shown at App startup regarding this and in the Getting Started document. While this is not covered under the adapter's warranty, all attempts will be made to repair the adapter.

  3. Failed component. As with all electronics, it is possible for components to fail. If a component has failed, the adapter will either be repaired or replaced.

Note, you need to order the repair below and then send us your adapter along with a copy of theĀ order to the address below and we will notify you the status of your adapter and/or send you back the adapter via USPS Priority Mail 1-3 Day Small Flat Rate Box.

BlueFire LLC
16231 266 Ave SE
Issaquah, WA 98027

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Repair the Adapter

Note, you must send us your adapter along with your order number to the address below and we will notify you the status of your adapter and/or send you back the adapter via USPS Priority Mail 1-3 Day Small Flat Rate Box.


BlueFire LLC

16231 266 Ave SE

Issaquah, WA 98027

$10.00

Adapter Power Board

Replace the Adapter's power board and Deutsch connector if during the repair process it is determined that the power board was damaged due to external events such as a power spike.

Note, if this is necessary you will be notified during the repair process to purchase this repair.
$65.00

Adapter Processor Board

Replace the Adapter's processor board if during the repair process it is determined that the processor board was damaged due to external events such as a power spike.

Note, if this is necessary you will be notified during the repair process to purchase this repair.
$60.00