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SteveC  
#1 Posted : Wednesday, March 25, 2020 5:24:01 AM(UTC)
SteveC

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Canada
Location: Toronto

Running on Samsung Tab S with current OS.
I reinstalled the BF app. When I try and download a dashboard the first few show up for about 3 seconds then the BF app shuts down. Thoughts?
Mark  
#2 Posted : Monday, March 30, 2020 8:01:02 AM(UTC)
Mark

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Can you send me the App's event log (Settings/Send the Event Log) and I'll take a look. It's possible that the downloaded data got corrupted. This may be fixed in the next release (3.12) but would like to ensure this by looking at your event log.
SteveC  
#3 Posted : Monday, March 30, 2020 9:17:58 AM(UTC)
SteveC

Rank: Newbie

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Canada
Location: Toronto

Originally Posted by: Mark Go to Quoted Post
Can you send me the App's event log (Settings/Send the Event Log) and I'll take a look. It's possible that the downloaded data got corrupted. This may be fixed in the next release (3.12) but would like to ensure this by looking at your event log.


Mark.
I sent event log.
Steve
Mark  
#4 Posted : Monday, March 30, 2020 10:08:55 AM(UTC)
Mark

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No go on the event log. Can you try sending it again?
Mark  
#5 Posted : Monday, March 30, 2020 11:40:49 AM(UTC)
Mark

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Got it but didn't show anything helpful. The next version (3.12) however should fix this.
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