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Mark  
#1 Posted : Tuesday, January 26, 2021 9:54:38 AM(UTC)
Mark

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See this link on our Store for instructions on updating your adapter's firmware.

Edited by user Tuesday, January 26, 2021 10:43:35 AM(UTC)  | Reason: Not specified

sadavis80  
#2 Posted : Friday, March 12, 2021 9:32:56 AM(UTC)
sadavis80

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Mark,
Any idea about HOW LONG this update should take? I have my BF dongle connected to my desktop and have downloaded and installed the 'update firmware' program - all went well as far as I could tell.. Now have started the update process .. some 25 minutes ago and it's still going. How long should I wait and what should I do if it NEVER completes the process?

Steve
sadavis80  
#3 Posted : Friday, March 12, 2021 4:40:47 PM(UTC)
sadavis80

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OK.. never mind. I finally figured out there was a hidden window underneath. I got it going and it then updated pretty quickly.
droffigpc  
#4 Posted : Tuesday, April 13, 2021 10:51:13 AM(UTC)
droffigpc

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I had to find a PC that had the right version. Connected it, chose 6 pin rectangle for the chip (?) on top. Message returned indicated that the "device was not in Device Manager. Check your USB connection."

Thinking that maybe the cable was 'charge only', I found two others to try and got the same message. Same message when I used the 6 pin square as well.

thoughts?

Phil
Mark  
#5 Posted : Wednesday, April 14, 2021 7:52:01 AM(UTC)
Mark

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Follow the instructions (exactly) to install the device driver for the adapter.
Canoepam  
#6 Posted : Friday, April 23, 2021 10:04:10 AM(UTC)
Canoepam

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Downloaded and executed firm loader. Instructions come up. Blinks nice blue lights. I have a newer rig and bought my adapter a year ago, so I selected 9 pin square. Bluetooth shows a BlueFire LE device after an installation. But when I try to update, I get “Adapter is not in device manager. Check your USB connection.” The device does not show up on “My PC” where other USB devices would display. This is probably a Windows error on my part, but I am stuck.
Mark  
#7 Posted : Friday, April 23, 2021 10:19:56 AM(UTC)
Mark

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Make sure you're using a data USB cable and not just a power one. If the adapter is still not found in device manager, then you'll need to send it in for an update. Check the updates to see what's new first though.
Canoepam  
#8 Posted : Friday, April 23, 2021 10:41:03 AM(UTC)
Canoepam

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Thank you! We had tried an assortment of cables when I finally remember the one I use for my CD drive. That one worked! I have added the firmware device driver and loaded the new firmware successfully. Thanks.
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